2. Note on returns
All goods purchased from the SWISS Shop can be returned with the returns note provided within four weeks after the goods are received without specifying a reason. It is sufficient to return the goods within the specified deadline and in their original packaging where possible. You have a choice between an exchange or a refund. Unless specified otherwise on the returns note, please return the goods to:
SWISS Shop, Schweizer Versandzentrum AG, Blumattstrasse 7, CH-6161 Entlebuch.
When returning goods from abroad, please send your returns request within the specified deadline to:
SWISS Shop, Operation Center, CH-8058 Zurich airport or by e-mail to:
025061057059049045029055057029055063037025029000057065037057057003057035049051001025049045
When returning damaged or used goods (which goes beyond that which could be reasonably be caused by trying on or checking the goods in the shop), we are entitled to make a claim for compensation. The right to return goods does not include newspapers, periodicals and magazines. Audio / video recordings (e.g. CDs, video cassettes, DVDs) and software are also excluded if the packaging has been removed. No right to return or revoke purchases shall exist where these involve accommodation or transport services to be provided on fixed dates, goods that are not suitable for return or that can quickly spoil, or goods whose "use by" date has expired or leisure activities.