If you have any questions relating to your order or your customer account, please get in touch using the contact form.

You can also call our Service Center on +41 (0) 848 / 85 3333.

We are here for you Monday to Friday from 8 am to 8 pm.

Exceptions 2021 Service hours
April, 2nd Good Friday No Service
April, 5th Easter Monday No Service
May, 1st Labor Day No Service
May, 13tht Ascension Day No Service
May, 24th Whit Monday No Service
June, 3rd Corpus Christi No Service

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please log in to display your mileage balance.

If you move the mile slider to the left or right, all prices and mile details on the page will change. You can use the mile slider to define the miles to be redeemed and automatically display the payment amount in CHF. Alternatively, you can enter your required miles amount in the free text field.

When you are logged in, you can see your current miles account balance. The miles/CHF mix is adjusted with this value.