SWISS Shop and the coronavirus
what you need to know

In just a few weeks, Europe has become one of the coronavirus hotspots. This affects us all and presents us with a particularly tough challenge. The aviation and travel industries in particular are affected to an unprecedented degree. As a result, many travel services are currently available only to a very limited extent.

This is why we have compiled some practical and timely information about SWISS Shop. We will do our best to adapt our services and offers to suit the constantly changing circumstances.

Currently paused services

The Pre-Order and Inflight Shopping services will not be offered until further notice. We ask for your understanding and will notify you as soon as these services are available again.

Unlimited use of the webshop

Our webshop is still available 24/7, as usual. You can access almost all 700 of our selected products from more than 80 premium brands here. There may be shortages of a few products at certain times. The website will provide information about this. We are maintaining constant communication with our suppliers, with the aim of avoiding possible supply constraints.

Hygiene and precautionary measures

Our shipping partners have taken all the necessary hygiene and precautionary measures so that orders can be placed without concerns.

SWISS Shop customer service

Our customer service team are still available as usual and will be happy to answer any questions you may have about the SWISS Shop range.

Important information about your delivery

Parcel delivery service Swiss Post provides information here about changes to its services, such as delivery times and contactless delivery.

Product availability

The coronavirus is also affecting our supply chains. Kindly note that certain products may be subject to longer delivery times and that individual products may no longer be available.

Continue shopping


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